Centralized Call Tracking System (CCTS) is an end-to-end Sales Management Solution. CCTS is a very user-friendly and powerful tool to assist your organization in managing the entire sales process. The solution may easily be customized to meet your specific requirements. CCTS competently addresses the issues of huge manual compilation of data on a weekly or monthly basis, in order to generate the requisite reports, hence making daily operations hassle free and more professional. It gives you the edge by converting raw data to meaningful information in form of reports thereby providing important inputs to formulate an effective business plan. CCTS assimilates and synchronizes all data across various locations into a centralized database thereby making a much more effective use of the data being collected from remote locations for business intelligence purposes. This should save at least 30% of your middle managers' time, which goes in compiling the data and generating some reports out of it. CCTS competes with any international SFA solution in terms of functionalities.

The tool in its base version allows for - Lead tracking and Prospect management - Campaign management - Calendar management - Document Management - Bulk communication using email and snail mail. - Extensive Reporting Infrastructure with Dashboards, Charts and Graphical Analysis - Role Based access to various features in the tool. - Integration with other tools like MS Word, MS Excel and other open source products.

This tool is highly scalable and can be deployed on a desktop, over LAN, over Intranet and can also be deployed on the Internet. Thus, it is suitable for managing your own growing network through out the country as well as for managing the operations of each small city office. In a nutshell, CCTS is an easy to use, economical, scalable and customizable product, which can help you to take your business grow.